June is Effective Communications month. What does that mean? The University of Maine says, “We send from 100 to 300 messages a day. These include the message we intend to send; the message we actually send; the message as the hearer interprets it; the response of the hearer based on what he or she heard; and our reaction to the exchange of words, meaning and interpretation.”
So many problems can be easily solved with effective communication, but often communication breaks down and things go downhill. My friend Lori and her husband Mike recently experienced communication gone awry.