At signs.com, we have a pretty straightforward way of looking at things. Our warranty is simple: If you are not 100% satisfied with the quality of the product or the overall experience you have with Signs.com, simply contact us and we’ll make it right.
Our policies are all based on our warranty. Here they are in a nutshell (click on the links if you want detailed policy info):
We have oodles of quality assurance guidelines in place to ensure that you’ll get exactly what you ordered. But every once in a blue moon, an order arrives and it isn’t quite what you thought it would be. If that happens, rest assured that we’ll fix it. Read more
You pay for it, we create and ship it. Pretty simple, right? We know you want a quality product. But we’re guessing you want it fast as well. We’ve got that covered. You’ll find production times listed for every product we offer on our site, and we guarantee speedy production. We also offer free shipping on all orders over $75 excluding orders that contain rigid signs that are greater than 36” in either dimension. Read more
When you shop at Signs.com, you’ll get a quality, custom product. We’ll create it quickly and to your specifications, then pack it carefully and send it off. Easy breezy. Read more
At Signs.com, your privacy is our priority and we’re committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a customer is used to process your orders and to provide a more personalized experience on our site and will never be shared. Read more
Because we want to get your order to you as quickly as possible, our custom orders begin the production process immediately after they are ordered. Because of this, we can not allow any order cancellations on custom products. On any stock products and accessories, your order can be canceled any time prior to it being shipped. Just call us at 1-888-222-4929 and we will help you cancel the order.
Have a specific question? Feel free to contact us.
Your trusted, custom signage provider.
*Next Day Production excludes large orders, business cards, post cards, door hangers, rack cards, bumper stickers, brochures, table tents, flyers, metal photo prints, wood prints and orders placed on weekends and the day before observed holidays (upcoming holidays: 07/04/2019, 09/02/2019, 11/28/2019)
*Free ground shipping to contiguous United States. Excludes rigid materials over 36"