Assuming correct set up and take down your retractable banner requires little to no on-going care and maintenance. Retracting the banner into the aluminum base will protect the material (fabric or vinyl) from any potential damage in between use. Further, storing your stand, pole and light within the padded case should prevent damage in between uses. Stains can either be wiped away with a damp cloth (vinyl and fabric) or laundered under extreme circumstances (fabric only) as explained in more detail in our FAQ section.
When displaying and taking down your retractable banner be sure to do so with care. Slowly pull out and retract the graphic in and out of the base while maintaining the graphic centered to the base. Don’t let the graphic, intentional or not, rapidly retract or snap back into the base, centered or uncentered. Doing so may cause permanent damage to your graphic and/or base. Carefully install the pole to the base and top of the graphic. Mishandling or mistreatment of the pole may cause permanent damage which renders the banner unusable.