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Reviews for Retractable Banners
4.6
Out of 5.0
  • 5 Star
    (316)
  • 4 Star
    (43)
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    (23)
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    (16)
Overall Rating
89%
of customers that buy this product give it a 4 or 5-Star rating.
We love that...
Verified buyer
August 1, 2025 by Sheila Jones ( UT )
“We love that it's compact and so easy to put up and take down!”
I am very...
Verified buyer
July 10, 2025 by Guest Guest ( ND )
“I am very happy with the quality of this product and how easy it is to set up and store. It was also shipped and delivered very fast!”
Always consistent! Great...
Verified buyer
May 19, 2025 by Amanda C ( NY )
“Always consistent! Great Quality, Great Price, Great Customer Service!”
I love that...
Verified buyer
March 23, 2025 by Lynette Sherer ( MN )
“I love that I can provide a graphic/image with content and Signs.com automatically sizes the retractable banner and provides a proof. The entire process was easy and I felt confident about the final product. And the shipping time was quick and great!”
Love it!...
Verified buyer
March 17, 2025 by Madeline Kimbrough ( NC )
“Love it!”

Retractable Banners

Why Choose Retractable Banners for Your Business

Make a lasting impact at trade shows, conferences, and events with retractable banners — the ultimate portable, professional, and cost-effective signage solution.

These banners set up in seconds, retract neatly into a sturdy aluminum base for easy transport, and can be reused for years.

When you order from SIGNS, you get high-quality printing on durable 13 oz. smooth vinyl or UV fabric, ensuring your message stands out. Choose from standard, premium, or deluxe options, with free design templates to make customization easy.

Whether you need a single or double-sided display, we offer fast turnaround times and next-day production to meet your deadlines.


Additional Specs

  • Standard Weight:

    6.8 lbs. (based on 33" x 81" banner including carrying case)

  • Premium Weight:

    16 lbs. (based on 36" x 92" banner including carrying case)

  • Deluxe Weight:

    11.25 lbs. (based on a 33" x 81” banner including carrying case).

  • Thickness:

    13 oz. smooth vinyl or UV fabric banner

  • Details:

    Durable aluminum base and components, LED display light(s) (optional), carrying case (included), fabric and vinyl material options

  • Uses:

    Trade show display booths, events, conferences, presentations, point of purchase displays

  • Print Method:

    Full-color printing, UV (vinyl), and dye-sublimation (fabric)

  • Estimated Lifespan:

    5+ years with proper use and care

  • Standard Sizes:

    24" x 81", 33" x 81"

  • Premium Sizes:

    24" x 92", 36" x 92", 48" x 92", 60" x 92"

  • Deluxe Size:

    33" x 81"


Which Retractable Banner is Right for You?

Retractable banner with image of girl printed on material advertising a private school

Standard

  • Sizes come in 24" x 81" and 33" x 81"
  • (2’ x 6.75’ and 2.75’ x 6.75’)
  • Normal Base with Feet
  • Single Sided Only
  • Fabric or Vinyl
  • Carrying Case (Not rigid)
  • 1 LED Light Option
retractable banner with image of man lifting a free weight printed on the material

Premium

  • Sizes come in 24" x 92", 36" x 92”, 48" x 92”, and 60" x 92”
  • (2’ x 7.67’, 3’ x 7.67’, 4’ x 7.67’, and 5’ x 7.67’)
  • Premium Chrome Base
  • Single Sided Only
  • Fabric or Vinyl
  • Rigid Carrying Case
  • 1 (36"x92") or 2 LED Light Option
 retractable banner with image of person skiing down groomed mountain slope printed on material

Deluxe

  • 33" x 81" (2.75’ x 6.75’)
  • Deluxe Chrome Base
  • Double Sided Same or Different
  • Fabric or Vinyl
  • Carrying Case (Not rigid)
  • 2 LED Light Option

Vinyl or Fabric? Pick the Best Material for Your Banner

Select the right material to match your display needs. Both options offer high-quality printing and lasting durability, but each has unique benefits:

Vinyl
Vinyl

Printed on 13 oz. smooth vinyl with UV-resistant ink for bold, vibrant colors and a glossy finish. Easy to clean with a damp cloth, making it ideal for high-traffic events and long-term indoor or outdoor use.

Fabric
Fabric

Made from UV fabric with dye-sublimation printing, offering a matte, professional look with rich, true-to-color detail. It’s lightweight, wrinkle-resistant, and can be spot-cleaned or machine-washed for easy maintenance.


Choose From Three Aluminum Bases

Standard Aluminum Base
Standard Aluminum Base

Our standard retractable banners are an affordable way to put up a great-looking banner. The base is made of aluminum and it has stabilizing feet that swing perpendicular to the base and support the banner once installed. These feet can swing parallel to the base for compact and easy traveling.

Premium Aluminum Base
Premium Aluminum Base

Our premium pull-up banners have a base that adds a professional touch to your display. The premium base stabilizes without any supporting feet like our standard base. It also has chrome end caps to make your banner stand look sophisticated.

square magnified view of extra wide retractable banner poles

*Our extra wide 60” x 92” premium banner comes with two support poles, while all other banners function with only one support pole.

Deluxe Aluminum Base
Deluxe Aluminum Base

Our deluxe pop-up banners are the best way to show off your company’s brand and offering. Like our premium base, the deluxe base features sleek chrome end caps and stabilizes without rotating feet. Additionally, it’s the only banner to feature double-sided printing.


Enhance Your Retractable Banner with Accessories

Upgrade your display with accessories designed for convenience and impact.

Standard Carrying Case
Standard Carrying Case

Lightweight and padded for easy transport (compatible with Standard banners only).

Premium Carrying Case
Premium Carrying Case

Rigid and durable for extra protection (fits Premium banners).

Deluxe Carrying Case
Deluxe Carrying Case

Padded and designed specifically for Deluxe banners.

LED Light
LED Light(s)

Easily attaches to the top of your banner for enhanced visibility (optional for select sizes).


Each retractable banner includes a free carrying case, with LED lights available as an add-on for select models.


Looking for Double-sided Retractable Banners?

Double Sided Retractable Banners

Maximize visibility with our deluxe retractable banners, designed for double-sided printing. Perfect for trade shows, hallways, and reception areas, these banners let you showcase the same design on both sides or a different design on each.


Each banner features a sturdy aluminum base, a shared support pole, and top rails that hold both graphics securely in place. With the same easy setup and portability as our single-sided banners, the double-sided deluxe option ensures your message gets seen from every angle.



Fast & Easy Setup: How to Assemble Your Retractable Banner

Setting up your retractable banner takes just a few minutes — no tools required! Follow these simple steps:


STEP1 STEP2 STEP3 STEP4 STEP5

  • Step 1: Remove the banner base and poles from the carrying case.

  • Step 2: Connect the pole sections, sliding the top piece over the bottom like a tent pole.

  • Step 3: Insert the pole into the base, ensuring it sits securely.

  • Step 4: Carefully pull the banner out of the base and attach it to the top of the pole.

  • Step 5: Extend the adjustable pole to your desired height and twist to lock in place. (For Deluxe banners, attach the back banner to the mounting clips.)
When you're done, just reverse the steps to retract and pack your banner in its free carrying case for easy transport.

Easily Customize Your Retractable Banner with Design Templates

Get a head start on your design with our free, downloadable templates. Available in multiple sizes, these templates ensure your artwork aligns perfectly with your chosen banner. Simply add your text, images, and branding to create a professional, eye-catching display — no design experience needed!

retractable banner new product
retractable banner new products
retractable banner new products
retractable banner non profit donations
retractable banner church charity easter
Retractable banner design template
retractable banner cake service advertising
retractable banner advertising service
retractable banner event registration
retractable banner conference information
Retractable banner design template
retractable banner presentation logo


View All Retractable Banner Templates

Retractable Banners Print File Guidelines

Ensure a perfect print with our downloadable templates. These files are preset with the correct dimensions, bleed, and safe zones to help you design with confidence. Simply choose your banner size, customize your artwork, and upload your print-ready file for a seamless ordering process.
Retractable Banners (Standard)
Retractable Banners (Premium)
Retractable Banners (Deluxe)




Frequently Asked Questions

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Product Specs

What is a retractable banner?

A retractable banner is a sign enclosed in a metal base that can then be pulled out of the base for display purposes. These banners are a great marketing and advertising tool for companies and their products or services, so you typically see them at a lot of trade shows and events. They are made for indoor use but can be used outside if used for shorter periods of time and not during harsh weather conditions.

Are 'retractable banners' and 'pop up banners' the same thing?

The terms "retractable banners" and "pop up banners" are typically used interchangeably within the signage industry. Both refer to the functionality of a retractable banner which rolls up into and pulls out of a metal retractable stand or base. Some other names for retractable banners are pull up displays, pull up banners, and roll up banners.

The only bit of confusion that may stem from these terms is that on occasion "pop up banner" is used by some to refer to what we call a "pop up display". A pop up display is a larger, more expensive, and functionally different product (no hard base and a three-dimensional appearance) albeit with a similar end use.

So long as it's clear that retractable banners and pop up banners are the same thing, the only thing you'll need to clarify is whether you want a standard, premium, or deluxe retractable banner. The primary differences between these three, as outlined fully in the next question, are the base, sizes offered, carrying case, and double sided functionality. You can select between standard, premium, and deluxe versions of the retractable banner by selecting the proper size on this page or the design tool. If you're still confused don't hesitate to contact us and we'd be happy to help!

What is the difference between your standard, premium, and deluxe retractable banners?

Standard, premium, and deluxe retractable banners all allow for the choice between fabric and vinyl as the banner material. By their nature, the materials differ with the vinyl being a standard vinyl material and the fabric being a gray-backed coated polyester. The gray backing helps reduce backlight issues while the coating produces more vibrant printing. The gray backing is not visible when the fabric banner is displayed in your retractable banner. Beyond this, the primary difference between these versions is the base and double-sided functionality. The carrying case for each is also slightly different.

The standard retractable banner has a basic, albeit sturdy and reliable, base with feet on either end to provide stability when the banner is fully set up. When not in use these feet twist to hide from view and more easily store and/or be transported. Standard retractable banners come in two different sizes: 24"x81" and 33"x81". These banners also cost less when compared to the premium or deluxe versions. The standard retractable is single sided only. It also has a more simple carrying case than that of the premium and deluxe versions. The interior of the carrying case is padded.

Our premium retractable banners have an upgraded base with stepped hardware and chrome end caps to provide a more professional look to the assembled retractable banner. Premium retractable banners are offered in 36"x92", 48"x92", and 60"x92" sizes. Premium banners are single sided and comes with a rigid carrying case as opposed to a soft case. The interior of the carrying case is padded.

The deluxe retractable banner option has an upgraded base with chrome endcaps and sleek attractive hardware. Its base functions similar to the premium version and doesn't have feet like the standard version. The premium version is only available in the size of 33"x81". The deluxe banner also allows you to have a double sided retractable banner unlike the standard or premium options. This is perfect for use when passing foot traffic is coming from both directions past the sign. The double sided functionality allows for the same thing to be printed on both sides or a different graphic for each side of the banner. The deluxe version comes with a soft carrying case that features a shoulder strap and a side pocket that may be used for extra storage. The interior of the carrying case is padded. All three banner types include a padded carrying case (differences noted above). A single LED light is available as an additional option for both standard banners and the 36"x92" premium versions. The two larger premium banners and the deluxe banner allow for the purchase of 2 LED lights.

Are retractable banners easy to move around?

Yes. Retractable banners are lightweight and portable, so they are easy for one person to move and reposition, as well as setup and takedown. We also provide a carrying case (the cases for standard, premium, and deluxe, banners differ and are explained in full detail in the previous question) with either a shoulder strap or handles that makes traveling with your banner to and from trade shows and other events as easy as carrying a lightweight duffle bag.

What materials can my graphic be printed on? What are the differences and advantages of these materials?

You can print your graphic on vinyl or fabric. Vinyl is the more affordable option of the two and has more of a matte finish, while fabric banners are more vibrant due to the coating applied to the fabric before printing. Vinyl is also a durable outdoor option since the material is water and fade resistant, but it can also be used indoors. Our fabric material is a great indoor option, and it's also scratch resistant and has curl-free edges. Despite vinyl typically being used outdoors, if your end use is extended or permanent outdoor use we recommend our standard vinyl banners instead of a retractable banner with the vinyl option.

Can your retractable banners be double sided?

Yes! Our deluxe retractable banners are double sided so you can get your graphic on either side. You have the option to have one design on both sides of your banner stand or have separate designs, one on each side of the stand. Our standard and premium retractable banners cannot be double sided. For those two options we only print on one side of the banner.

How is my graphic attached to the retractable banner?

After being digitally printed, the banner (vinyl and fabric) is then attached to the retractable portion of the banner stand which is found inside of the aluminum base that sits on the floor. You then pull your banner up and out of the base unit before locking it into position with the adjustable pole.

Can I swap banners on the same stand?

Yes, whether you are using a vinyl or fabric banner you are able to switch out your banner. We strongly recommend having a professional exchange your graphics though because your retractable banner is spring-loaded and attempting to do this yourself without knowing how could cause damage to the base and possibly injury as well.

Is there anything over the top of the graphic to protect it?

Nothing is printed over the top of your graphic. It is printed directly onto the vinyl or fabric material respectively.

How big is the banner area? Can this be changed?

It is important to understand the difference between the listed size of standard, premium, and deluxe banners and their viewable areas. The viewable area is slightly smaller in height due to some of your banner remaining in your base and the metal bar at the top of the display.

Thus, the viewable banner area on a 24" x 81" standard retractable banner is 24" x 77". The viewable banner area on a 33" x 81" standard retractable banner is 33" x 77".

The viewable banner area on a 36" x 92" premium retractable banner is 36" x 88". The viewable banner area on a 48" x 92" premium retractable banner is 48" x 88". The viewable banner area on a 60" x 92" premium retractable banner is 60" x 88".

The viewable area on both sides of the 33"x81" deluxe retractable banner is 33" x 77".

As can be seen for all of the banners the viewable area is 4" less than what the height indicates. The additional 4" of height is bleed that we will add to your design.

This bleed area is noted on the design tool when "Retractable Banner" is selected by a dotted blue line at the top and a dotted blue line and the message "NON-VISIBLE AREA" at the bottom. As noted above, this is due to the fact that the four inches of non-viewable area is made up of one inch for the top bar and 3 inches of material that will stay within the aluminum base at the bottom of your design. Simply make sure to keep your design within these two dotted lines and you will have no problems with your end design.

Alternatively, the width (24", 33", 36", 48", 60", and 33") on all of these areas is unchangeable. If, however, you would like to decrease the height on any of the premium sizes (36", 48", and 60") or deluxe (33") banners, you can simply leave the lower portion of your graphic blank. Then, when you pull your banner out of the base, you simply pull it up to where your graphic ends. Both premium and deluxe retractable banners can be adjusted to be as short as 70" in height as the support pole is telescopic in nature. Alternatively, the standard banners have a fixed height of 81" and the supporting pole isn't able to be adjusted to a different height. The 60" premium retractable banner comes with 2 poles for additional support due to the width of the banner.

Do you offer different sizes for your retractable banners?

Yes, we offer a number of different sizes for your retractable banners. These sizes vary depending on whether the banner is a Standard, Premium, or Deluxe model. These sizes are listed below.

Standard: 24" wide x 81" high and 33" wide x 81" high

Premium: 36" wide x 92" high, 48" wide x 92" high, and 60" wide x 92"

Deluxe: 33" wide x 81" high

The height of your design can technically be decreased to 70" on the premium and deluxe retractable banners. Standard banners are a set height that cannot be decreased. The widths for all banners are unchangeable.

Can my design be smaller than the actual banner area?

Yes, technically you can make your graphics smaller than the area provided in the banner (see the question about banner areas two questions above). Simply leave the lower portion of your design blank or a solid color.

Do you print your retractable banners in one color or full color?

We currently print our banners in full color, meaning you are able to have the graphics on your banner printed in several different colors or just one if that's all you need.

Do you do color matching with the graphics I upload?

We do not currently offer color matching on our retractable banners, but we typically hit or get extremely close to the colors you provide in your file.

Is there a certain file type I need to use when uploading my graphic(s) for my retractable banner?

For large signs, such as retractable banners, we recommend vectorized designs or files. If you do not have a vector file then please use the highest resolution file you have. It is recommended that it be 200 dpi. We also offer free design services if you need design help getting your design created.

What is the lifespan of your retractable banners?

Our retractable banners should last up to 5+ years with the proper use and care. The lifespan can be even longer, but it obviously depends on what kind of conditions you use your banner in and the care you give it.

Why isn't there free shipping on these retractable banners?

Per our standard policy, any rigid sign over 36" in either dimension will incur a shipping cost. Because all three premium banner sizes have a base of at least 36", we are unable to ship these banners for free. This is true even if your order includes other signs that otherwise would typically get free shipping. Since our deluxe retractable banner along with both of our standard banner sizes are all under the 36" width restriction they ARE ELIGIBLE for free ground shipping as per our shipping policy. Though, this will not be the case if your order contains any rigid sign with either dimension greater than 36" or that requires freight shipping.

What if my graphics for the retractable banner have more than 2 colors? Will it cost more?

No. We print all of our signs in full color, meaning no matter how many colors your banner(s) may have, your cost won't go up. Your cost will be determined by the quantity you order, the shipping options you choose and any applicable taxes.

Do I have to use one of your templates for my custom retractable banner?

No. We have a vast range of templates available for you to use or start your design with. You can also contact us to take advantage of our free design services from one of our professional designers. Another option is to upload your file(s) to our design tool to create your custom retractable banner.

Is there any assembly required with retractable banners?

Assembly is quick and easy with our retractable banners. Simply remove everything from the carrying case, lock the pole into place, pull the banner out of the aluminum base and then attach it to the pole. Be sure to take care when attaching the graphic to the pole so that it is firmly in place before letting go. Don't let go of the graphic as it will quickly retract to the base and may cause permanent damage. Use care with the pole(s) as they may bend if mishandled or improperly installed. Carefully attach the top of the graphic to the pole. Don't use excessive force as this may damage your retractable banner. If you purchased a display light or lights, simply attach the light(s) to the top of the stand. The entire assembly process should take only a few minutes.

Is the case included with the retractable banner? What about the LED Light?

Yes, the standard, premium (hard shell or rigid), and deluxe carrying cases are included with a retractable banner order, but the LED Light(s) is not. The LED display light can be added to your order for an additional cost on the design tool or shopping cart pages by selecting it as an option. Two LED lights are available for the two larger premium versions as well as the deluxe version. The rest of the banners come with only one LED light if purchased.

Is the included carrying case the same for the standard, premium, and deluxe banners? Can I use the case interchangeably?

While all three retractable banners come with an included carrying case, the cases are different for each type of banner as well as specific to the banner size. They are not interchangeable.

The standard (both sizes) case is much simpler in nature. It is more like a gym bag or tent pole bag that doesn't have any rigidity. While not as protective as the premium case, it does include some padding. One end of this case zips open and your retractable banner and support pole slide into the bag. It will not fit an LED light or lights if purchased. It has two sewn in handles or a smaller shoulder strap for transport needs.

The premium case (all three sizes) is a padded, hard shell case with some rigidity and is in the rough shape of a rectangle. It has two zippers and opens up like a suitcase. The base, rolled up banner, support pole, and LED light(s) (if purchased) easily fit inside this case. The interior of the case features multiple pockets for poles as well as two velcro straps to hold the stored banner in place during transport. The premium case features sewn handle as well as a shoulder strap for easy travel.

The deluxe case is somewhere in between the standard and premium cases. It is not rectangular in shape nor does it have as much rigidity as does the premium case. It zips open on one end to slide in the support pole and your base with retracted banners. The interior is padded and the one end of the exterior has a leather finish. There is an additional side pocket for extra storage. It has two sewn in handles and a shoulder strap for easy transport.

How many poles are included with the retractable banner?

Included with the 36"x92" and 48"x92" versions is a single pole for supporting the retractable display, while the 60"x92" size has two poles included with the support base. Both the Standard and Deluxe retractable banners only have one pole.

Do you sell just the bases themselves?

We currently do not sell the bases by themselves online. If you need a replacement base or stand as a standalone item please contact us. We recommend you either order a new retractable banner or have a professional swap your graphic as this process can easily damage your banner and may cause injury if not done properly.

Will my banner and its accessories arrive in the same box?

Yes, your retractable banner, base stand, carrying case and LED display light(s) (if you purchased this option) will all ship and arrive to your desired location in the same box.

Usage

Can I use my retractable banner outside? Any exceptions or restrictions?

While our retractable banners are built for indoor use, they can be used outdoors for short periods of time. The vinyl banner is your best choice since it's more durable for outside conditions. However, we highly recommend that you refrain from using your retractable banner outside during inclement weather, especially when there are high winds, heavy rainfall and sustained cold temperatures.

Will my retractable banner fade, scratch or wrinkle?

With all of our banners, we use durable materials and quality ink, lending to retractable banners that don't fade and are scratch resistant, unlike cheap, low-quality banners. Of course, with any sign there will eventually be some fading, but with the ink we use, your custom banner should remain vibrant for several years down the road.

Will the base of my retractable banner be easily damaged?

The base itself, which is a durable metal stand, shouldn't have any problems with damage. It is a sturdy base that provides excellent stability for your retractable banner. But like we explain below, you should never place anything on top of your retractable banner or stand. Also, make sure to strap it into the case (premium case only) before storing and traveling with the banner.

What are the typical uses for retractable banners?

The most common uses for retractable banners are in tradeshow display booths and at events and conferences to advertise and promote business products and services. They are also great to use in presentations and point of purchase displays because they are eye-catching and really draw in the attention of everyone who passes by them. Further, at events and conferences they can be used for directional signage, sign in tables and more.

Can I reuse my retractable banner?

Yes! Our retractable banners are quite durable and can be used repeatedly. Simply store them as per the instructions below and you should have no issue using these banners again and again for years to come. If you'd like to change out the graphic in your retractable stand, we would recommend printing one from us and then having a professional reinstall it into the base.

Installation & Care

How do I assemble my retractable banner?

A retractable banner requires very little assembly and no installation. You simply have to remove everything from the carrying case, lock the pole into place, pull the banner out of the metal base and then attach it to the pole to assemble your retractable banner. For the standard banner option be sure to twist or rotate the feet on the bottom of the base so they are perpendicular to the base. This will help stabilize the standard banner while assembled and in use. If you purchased a display light (or lights), you just need to attach the light to the top rung of the banner of either the standard, premium, or deluxe version. The assembly and takedown process - which is doing the assembly steps in reverse - only takes a couple of minutes to complete.

How careful do I need to be pulling out my banner and putting it back in the base?

You need to carefully and fairly slowly pull your banner out of the base and put it back into the base. Pulling out or going back in too fast can damage your banner. It can also cause your banner to go in the base crooked. Placing your banner into the base crooked can cause damage to the edges of your sign. Please use care while retracting your banner and ensure the edges of the graphic go in smoothly and centered.

Will there be assembly instructions with my retractable banner?

Yes, assembly instructions are provided with your banner, and you can find them inside the carrying case. Feel free to also contact us if you have any questions about assembling your banner. Though as noted above your banner should come fully assembled.

How do I store my retractable banner?

To store your banner, we recommend retracting your banner into the base and then storing your retractable banner, pole and light within your carrying case (premium case only). You want to keep this in a dry area at room temperature to avoid damage in-between uses. Although the bases are fairly durable, do not place anything heavy on your banner, even when in the carrying case, and do not throw or drop it whether inside or outside of the case.

Is there any kind of ongoing care or maintenance needed for my retractable banner?

Assuming that you correctly set up and take down your retractable banner, it requires little to no ongoing care or maintenance. Retracting the banner into its metal base will protect the material, whether fabric or vinyl, from any potential damage in between uses. Simple stains on either a vinyl or fabric banner can be washed away with warm water and a soft, damp cloth. Never use abrasive cloths or strong cleaners on your banner because it could ruin the printing on the banner itself. Both of these banners are UV printed and can not be laundered or washed in a machine in any way.

Questions and Answers

Viewing 1 - 10 of 56 questions
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Q:
Could you pictures to the banner?
Asked 4 months ago by JERRY J.
A:

We can definitely do pictures on banners! Please make sure that the resolution is at least 150 PPI for quality print. Also, for us to follow the colors as closely as possible, the colors should be in CMYK. Additionally, the dimensions of the file should be the same as the ordered size with 1/8" bleed.

Q:
What size pole should I order to fit the large retractable banner 33x81?
Asked 5 months ago by Sabrina E.
A:

We do not sell the poles for the retractable banners. The diameter of that is unique. I would suggest ordering the complete set online. Which includes the base.

https://www.signs.com/accessories/

 

Q:
Just need sign printed I h ave old base. How does that work?
Asked 5 months ago by Gregg T.
A:

That would be possible. You can order the sign from the vinyl banner product and choose the exact size that is the same as your previous order from us. Please see the link below for reference.

 

https://www.signs.com/banners/?attr3=1084206&attr5=1&attr6=1084205&attr1447=72&attr1448=36&attr1451=1084184&attr1454=1084189&attr1455=1084198&attr1458=1084187&attr1473=1084182&attr1501=1084195&product_id=27474

 

Q:
Can I get a replacement of the support pole? I purchased the banner 2 years ago and someone misplaced the pole while taking down the banner.
Asked 5 months ago by Sabrina E.
A:

Unfortunately, we do not sell only the support pole. But you can order them as a set for your retractable banners. So you would have a spare base with the pole that comes with it. We would need to choose displayed, stakes, & frames from the link below.

https://www.signs.com/accessories/

 

Q:
what is the base specs for the premium small banner?
Asked 6 months ago by alisha
A:

The basic material for banners is 13oz vinyl with grommets within 2-3 feet. The size will always depend on the customer's preference.

Q:
What dpi (dots per inch) or ppi (pixels per inch) is this printed at? The template "RetractableBannerStandard-33x81-14324.eps" shows 72 dpi, which seems low? I'm used to 150 for retractable banner. Thank you.
Asked 9 months ago by paula.frederick@nelsons.com
A:

For large format products, we require the resolution to be at least 150 dpi and the size of the artwork should match the size of the order. Also, kindly upload a file with CMYK colors; this way we can follow the artwork as closely as possible to the original design.

Q:
expanded too far can not get it to retract
Asked 9 months ago by Ken H.
A:

Kindly complete this form for us to better assist you and provide options: https://www.signs.com/contact/

Q:
can and how do i go about getting a different vinal display sign? i have the supreme retractor
Asked 9 months ago by Ronnie W.
A:

Typically, our retractable banners come in sets. When you order these banners, they will be shipped to you assembled and in a carrying bag. We will gladly check for available options or provide alternatives for ordering the banner alone that will work with your retractor.

Please provide us with the full specifications of your potential order so we can get you a quote. You can submit a custom quote request here:

https://www.signs.com/contact/

Q:
I purchased this for a single-use event. Can I reuse these bases with new graphics and refill these?
Asked 10 months ago by Amy P.
A:

Yes, you can refill those and order just the banner. Make sure to choose the correct size or be the same as the last size you ordered. You can order the material under vinyl banners. This is the same material we use for retractable banners.

Q:
I purchased a retractable banner from you, maybe two years ago. I have misplaced the plastic clip that goes at the top of the pole that holds the banner in place. Where can I get replacement plastic banner rail clips?
Asked 12 months ago by Lenore B.
A:

This may be something we have to check with our team to see if there are any extras available. Kindly fill out the form below so that we may get this checked and requested:

https://www.signs.com/contact/