While we do everything in our power to make your order the epitome of perfection, sometimes things go awry. We’re committed to making your experience with Signs.com so fabulous that you’ll want to come back for more and bring your friends along too. As such, we’ve created the most generous return policy in the industry.
If your order arrives and it’s not what you expected, call customer support within 24 hours of delivery. We’ll do everything we can to come up with a solution that will solve the problem and make you a happy camper.
Custom Products: If there’s a problem with your order, let us know immediately (within 1 business day of delivery). If it's something we messed up, we’ll get it reprinted and shipped out to you as quickly as possible. If it was a mistake on your end, we'll ask you to ship the product back to us. Once we get it, we'll reprint and reship you a new sign at no additional cost to you.
Shipping Issues: Signs.com uses FedEx for all our shipping. If your order arrives damaged, we’ll work with FedEx and in the meantime, we’ll reprint and send out your new product immediately.